The past decade has seen an acceleration of digital experiences, leading us into the « experience era » and changing the way the game is played. Digital has become an integral part of our lives, transforming the rules of the game. Digital has become the greatest ally and accelerator of the experience. For customers, the physical and digital experiences have seamlessly merged, enhancing each other. Therefore, the digital experience offers businesses a significant opportunity to advance growth plans that are difficult to achieve through other means.
The organization’s capacity for innovation, made possible by the digitization of business processes, change management, and digital acculturation
Value creation with the « financial performance » method made possible by digital: Digital Strategy, Business Model, and Business Plan
Organizations may speed up their time to market with the help of Eight Business Consulting’s Digital Factory, a working approach that combines techniques, processes, tools, human resources, and management
The operational customer acquisition levers are arranged around the triptych as follows: Purchase, Conversion, and Retention
Systematic evaluation of customer knowledge along customer life cycles and pathways
Customer data valuation, data use, and data visualization